Q:
I hope this message finds you well. I am interested in purchasing a few Viking toys, specifically Chubbies: 2 ambulances, 2 fire trucks. However, when placing an order, it appears that the selection of vehicles is random, and I am unable to choose the specific types of transportation.
Could you please let me know if it's possible to request these particular vehicles when placing an order? Additionally, I would appreciate knowing where you are located as I am purchasing these items as therapy materials for children with hearing loss, specifically for use in Listening and Spoken Language therapy.
Thank you for your assistance.
A:
Hello there! When a customer wants a specific style of an assorted item, we have them reach out to us to make a request. We then reach out to our stores to see if they have the desired styles in stock, and if they do, we inform the customer and have them place an order. However, I've contacted the stores, and it looks like none of them have any ambulances or fire trucks in their inventory. We apologize for this inconvenience, and are unsure when we will be getting more in stock.
As for your second question, we are a locally owned store based in northern Utah. The owner acquired this business in 1993, and it has since been run by himself and his son. Let us know if you have any further questions, and we wish you luck on your search for toys!